Last updated: 27 April 2018. Thank you for using Simplifi. We may change this Privacy Policy and will use reasonable endeavours to notify you of these changes. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of Simplifi. When this policy mentions 'Simplifi', 'we', 'us', or 'our,' it refers to Simplifi-HQ Limited, a limited company registered in New Zealand, NZBN 9429046042019.
1.1 Information you give to us. We ask for and collect the following personal information about you when you use Simplifi. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
1.2 Information you choose to give us. You may choose to provide us with additional personal information in order to obtain a better user experience when using Simplifi. This additional information will be processed based on your consent.
1.3 Information we automatically collect from your use of the Website. When you use Simplifi, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of Simplifi.
1.4 Information we collect from Third Parties. Simplifi may collect information, including personal information, that others provide about you when they use the Website, or obtain information from other sources and combine that with information we collect through the Website. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
2.1 We use, store, and process information, including personal information, about you to provide, understand, improve, and develop Simplifi, create
and maintain a trusted and safer environment and comply with our legal obligations.
2.2 Provide, Improve, and Develop Simplifi: We use, store, and process information to:
We process this information given our legitimate interest in improving Simplifi and our Users’ experience with it, and where it is
necessary for the adequate performance of the contract with you.
2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing: We use, store, and process information to:
Your explicit consent is required for processing your personal information for the purposes listed in this section. Once consent is granted, you can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Simplifi Account.
3.1 With your Consent. Where you have provided consent, we share your information, including personal information, as described
at the time of consent, such as when you authorize a third party application or website to access your Simplifi Account, or when you add a new User to
your Simplifi Account, or when you participate in promotional activities conducted by Simplifi partners or third parties. Simplifi has no control over, and
takes no responsibility for, the privacy practices or content of these applications/Users. You are responsible for checking the privacy policy of any such
applications so that you can be informed of how they will handle personal information.
3.2 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights. Simplifi may disclose your information, including
personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted
to do so by law or if such disclosure is reasonably necessary: (i) comply with our legal obligations, (ii) to comply with legal process and to respond to
claims asserted against Simplifi, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any
other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms
or other agreements with Members, or (v) to protect the rights, property or personal safety of Simplifi, its employees, its Members, or members of the public.
3.3 Business Transfers. If Simplifi undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency
event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of
such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a
different privacy policy.
3.4 Aggregated Data. We may also share aggregated information (information about our users that we combine together so that it no longer identifies
or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing
and advertising, and other business purposes.
4.1 The Website may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Simplifi doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Simplifi, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
5.1 You may exercise any of the rights described in this section before your Simplifi Data Controller by sending an email
to hello@simplifi-hq.com. Please note that we may ask you to verify your identity before taking further action on your request.
5.2 Managing Your Information. You may access and update some of your information through your Account settings. If you have chosen to connect your Simplifi Account
to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are
responsible for keeping your personal information up-to-date.
5.2 Rectification of Inaccurate or Incomplete Information. You have the right to ask us to correct inaccurate or incomplete personal information
concerning you (and which you cannot update yourself within your Simplifi Account).
5.3 Data Access and Portability. In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of
personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information
to another service provider (where technically feasible).
5.4 Data Retention and Erasure. We generally retain your personal information for as long as is necessary for the performance of the contract between you and us
and to comply with our legal obligations. If you no longer want us to use your information to provide our Service to you, you can request that we erase your personal information and
close your Simplifi Account. Please note that if you request the erasure of your personal information:
5.5 Withdrawing Consent and Restriction of Processing. Where you have provided your consent to the processing of your personal information by Simplifi
you may withdraw your consent at any time by changing your Account settings or by sending a communication to Simplifi specifying which consent you are
withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its
withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular
where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we
no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of
legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Simplifi
override your own.
5.6 Objection to Processing. In some jurisdictions, applicable law may entitle you to require Simplifi not to process your personal information
for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Simplifi will
no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such
processing is required for the establishment, exercise or defence of legal claims. Where your personal information is processed for direct marketing
purposes, you may, at any time ask Simplifi to cease processing your data for these direct marketing purposes by sending an e-mail
to hello@simplifi-hq.com.
5.7 Lodging Complaints. You have the right to lodge complaints about the data processing activities carried out by Simplifi before
the competent data protection authorities.
6.1 We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Simplifi Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Simplifi Account, please contact us following the instructions in the Contact Us section of the Website.
7.1 Simplifi reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Website and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Website will be subject to the revised Privacy Policy.
8.1 If you have any questions or complaints about this Privacy Policy or Simplifi’s information handling practices, you may contact us following the instructions in the Contact Us section of the Website.